Frequently Asked Questions
Answers to Common Questions
Shipping
It will take 1-2 days for process and our shipping will take 3-5 business days. Given the time of the year around the holidays 5-7 days because of the hectic shipping schedule due to covid-19. My shipping suppliers are USPS, UPS and DHL
Which payment methods do you accept?
I accept credit card: Visa, Master etc., Apple Pay, Sezzle Pay and Ayakashi Coins
What is your return policy?
Simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 5 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following products are not eligible for return but can be refunded: [bath &body, lip gloss from set] if damaged threw mail please send a picture as soon as you open it.
Do you offer gift cards?
No we don't at this moment but we do have Twism which is a loyalty program your able to collect AYAKASHI COINS to use towards future purchases
Lost Package
We do offer a refund based upon lost in transit original payment method will be used the refund will be 3-5 business days. In addition, please note the following: due to transit with proof of lost if the option is chosen your items will be replaced